1. Who we are
This Privacy Policy describes how Green Orchard Supplies Lda. (hereinafter “we”, “us” or “the Company”) collects, uses and protects the personal data of visitors and clients of this website.
Contact details:
Green Orchard Supplies Lda.
Rua do Lameiro, 61
3880-759 São João de Ovar, Portugal
Email: info@greensupplies.pt
Phone: 256 066 549
Tax ID / NIF: 516489143
2. Information we collect
We collect the following types of personal data:
- Information you provide directly — when you fill in our contact form (name, company, email, phone, message) or register for a client account.
- Technical information — IP address, browser type, pages visited and timestamps (only for security and basic site operation; we do not use analytics or tracking cookies).
- Login data — if you register a client account, we store your name, email and a secure password hash.
3. How we use your data
We use your personal data only for the following purposes:
- To respond to your enquiries and provide requested information about our products and services.
- To manage your client account and provide access to pricing information and documentation.
- To fulfil contractual obligations when you place an order.
- To comply with our legal obligations under Portuguese and EU law.
4. Legal basis for processing
We process your personal data based on:
- Your consent — when you voluntarily submit a contact form or register an account.
- Contractual necessity — when you become a client and we need data to fulfil our agreement.
- Legitimate interest — for security, fraud prevention and improving our services.
- Legal obligation — for accounting, tax and other regulatory requirements.
5. Data sharing
We do not sell or rent your personal data. We may share data only with:
- Service providers who help us operate this website (hosting, email delivery), under strict confidentiality agreements.
- Public authorities, when required by law.
6. Data retention
We retain your personal data only as long as necessary for the purposes described above:
- Contact form submissions: up to 2 years.
- Client account data: while your account is active, plus up to 10 years after closure for accounting and legal compliance.
- Technical logs: up to 6 months.
7. Your rights
Under the GDPR (Regulation (EU) 2016/679) and Portuguese Law 58/2019, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request erasure of your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Portuguese Data Protection Authority (CNPD — www.cnpd.pt).
To exercise these rights, contact us at info@greensupplies.pt.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always available on this page, with the “last updated” date below.
10. Contact
For any privacy-related questions, please contact us at info@greensupplies.pt.
Last updated: 04/06/2026